In today’s competitive market, technical expertise alone doesn’t differentiate your firm. Whether you're a financial advisor, CPA, engineer, attorney, or consultant, delivering high-quality service is expected—but it's no longer enough to stand out. To build trust and attract ideal clients, your expertise needs to be visible, relevant, and consistent. [...]
Ever been rendered speechless when someone asks, “So, what do you do?” It happens all the time — and it’s completely normal. Talking about yourself and your work can feel awkward, but it doesn’t have to be. Mastering your elevator speech is about creating a genuine connection—not delivering a robotic [...]
Think about the best client relationships you have. What makes them so strong? Chances are, it’s not just your financial expertise—it’s how you connect with them personally. Of course, clients care about their investments and tax strategies, but they primarily want peace of mind. They want to know they’re [...]
If you're offering financial advice, you know how important it is to build trust with your clients. But here's something that often gets confused—transparency vs honesty in marketing. While they're related, they aren't the same thing. Honesty has become something of a buzzword, frequently used to describe practices that are [...]
Running a business is no small deed, right? With client work and daily operations taking center stage, marketing often gets pushed to the back burner. Sound familiar? This is where a fractional chief marketing officer (CMO) comes in. They’re a cost-effective solution for firms without a dedicated marketing team. But [...]
Attracting top talent these days takes more than just a great job description and a tempting pay package. Accounting firms really need to stand out from the competition. A fantastic way to do this is through storytelling in recruitment marketing. By sharing captivating stories, firms can grab the attention of [...]
Struggling to find and retain skilled professionals for your accounting firm? If so, you’re not alone. With qualified staff in high demand, firms across the industry are seeking effective recruitment branding strategies to stand out from the crowd. The rising talent shortage highlights the acute demand for firms to prioritize [...]
Managing a financial services firm can sometimes feel like spinning a hamster wheel. It’s an endless cycle of on-boarding and off-boarding employees and clients, buried in day-to-day tasks without taking measurable steps toward sustained growth. Maybe you’ve even grown the firm unintentionally, adding more production employees without putting the [...]
In the fast-paced world of finance services, fostering strong client relationships is a crucial aspect of your job. While most client interactions are smooth and productive, there are instances when dealing with difficult clients becomes an inevitable challenge. The ability to navigate these challenging encounters with finesse and professionalism [...]
When you’re deciding on a restaurant for dinner, chances are you pay attention to its customer reviews. The same is true for people (i.e., your potential clients) who are deciding on a CPA firm for tax or accounting services. In other words, the reviews your clients leave–or don’t leave—about [...]
